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Relationship Manager - NRI Broking Product at HSBC

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Company Name:

HSBC

Specialization:

MBA - Marketing

Role:

Direct Marketing Manager

Location:

Mumbai

Experience:

1 - 4 Years

Job Description:

To acquire NRI customers based on leads received through various channels HSBC Bank referrals from outside India, HSBC Investdirect website, emails and marketing campaigns. To resolve the all product / documenation related queries raised by the customers on phone and email To ensure forms / documents are collected from the customer Follow-up on the internal teams to ensure accounts are opened within the prescribed TATs To support Investdirect Sales Team in branches during the account opening process carried out in India by assisting in resolving any account opening queries. Daily monitoring & following -up of leads for driving sales and provide regular update on the status of the same To adhere with the cross border guidelines while opening the account Exceptional case handling providing an ongoing support in resolution of client issues To provide timely customer feedbacks to the Product team and the operations team.

Company Profile:

HSBC InvestDirect (India) Limited (HIL) is listed on the Bombay Stock Exchange Limited and National Stock Exchange Limited. HIL is one of India's leading financial services organizations providing varied range of services through its subsidiaries to Individual and Corporate customers. HIL has a strong presence across a wide range of financial products and offers equity broking, wealth management, IPO distribution and portfolio management services. One of HIL's Subsidiaries, HSBC InvestDirect Securities (India) Limited has pan India presence with 240 outlets across more than 80 cities. Under the umbrella of HIL, Securities Financing is done by the NBFC subsidiary which includes margin funding, promoter funding, loan against securities and IPO funding.

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