Improving Higher Educationtion throughDisruption

In both higher education and the world of business, constant
striving for improvement and excellence in one's products and
services�be they computers, cameras, curricula, teaching, or
research�is widely accepted as an appropriate and fruitful strategy.
Yet a relentless pursuit of ever-greater quality can lead to products
that far exceed the performance needs of consumers and open
up a gulf between the two. Clayton Christensen, professor of business
administration at Harvard Business School, explains how this
gulf is often filled by disruptive technologies,
which trigger important
changes in the basis of competition in
their field. After describing his theory
as developed in the corporate realm,
Christensen applies its principles and
lessons to higher education.